Buyer Terms & Conditions

IN THE MATTER OF COMMERCIAL TRANSACTIONS ON THE GOODEALS E-COMMERCE PLATFORM BUYER TERMS AND CONDITIONS Effective Date: 17 October 2025 ARTICLE 1: PREAMBLE & AGREEMENT 1.1. This document ("Buyer Terms") constitutes a legally binding contract between you, the User acting as a buyer ("Buyer," "you," "your"), and GOODEALS NIGERIA LTD. ("GOODEALS," "we," "us," "our"). 1.2. These Buyer Terms govern your access to and use of the GOODEALS Platform for the purpose of purchasing goods ("Goods"). By creating a buyer account or completing a purchase, you unequivocally agree to be bound by these terms. 1.3. These terms incorporate by reference, and are to be read in conjunction with, our General Terms of Service, Privacy Policy, Acceptable Use Policy, and Return and Refund Policy. Should any conflict arise, the provisions of these Buyer Terms shall prevail in matters concerning a purchase. ARTICLE 2: THE ROLE OF GOODEALS AS A MARKETPLACE 2.1. It is hereby declared and understood that GOODEALS is a marketplace platform that facilitates transactions between independent third-party sellers ("Vendors") and Buyers. 2.2. The Contract of Sale: The contract for the purchase of Goods is formed directly and exclusively between you, the Buyer, and the Vendor. GOODEALS is not a party to this contract, nor does it assume any responsibility arising out of or in connection with it. GOODEALS acts solely as a commercial agent for the Vendor to the extent of facilitating the transaction. 2.3. The Vendor, not GOODEALS, is solely responsible for the sale of the Goods, including but not limited to, the quality, safety, authenticity, and legality of the items, as well as the accuracy of the product listings. ARTICLE 3: BUYER ACCOUNT AND OBLIGATIONS 3.1. To make a purchase, you may be required to register for an account. You warrant that all information you provide during registration is true, accurate, current, and complete. 3.2. You are solely responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify GOODEALS immediately of any unauthorized use of your account. ARTICLE 4: ORDERING AND THE FORMATION OF CONTRACT 4.1. Placing an Order: An order you place on the Platform constitutes a formal offer to purchase the specified Goods from the Vendor at the indicated price, subject to these Buyer Terms. 4.2. Order Acceptance: The contract of sale between you and the Vendor is concluded only when the Vendor formally accepts your order and the order status is updated to "Confirmed" or "Shipped" on the Platform. A preliminary order confirmation email from GOODEALS does not constitute acceptance by the Vendor. 4.3. The Vendor reserves the right to decline or cancel an order for any reason, including but not limited to, stock unavailability or errors in product pricing or information. In such an event, any payment already made will be fully refunded to you. ARTICLE 5: PRICING AND PAYMENT OBLIGATIONS 5.1. All prices are listed in Nigerian Naira (NGN) and are inclusive of any applicable Value Added Tax (VAT). Delivery costs are charged separately and will be clearly indicated during the checkout process. 5.2. You are obligated to complete payment for any order you place. Payment can be made via the methods available on the Platform, which may include payment by card or Pay on Delivery. 5.3. By providing payment information, you represent and warrant that you are authorized to use the designated payment method. ARTICLE 6: DELIVERY OF GOODS 6.1. The Vendor is responsible for the shipping and delivery of the Goods you have purchased. 6.2. Delivery timelines provided on the Platform are estimates only. While Vendors are expected to meet these estimates, delays may occur. 6.3. The risk of loss or damage to the Goods passes to you upon your, or a third party designated by you, taking physical possession of the Goods. 6.4. All matters concerning delivery are further detailed in our Shipping and Delivery Policy. ARTICLE 7: RETURNS, REFUNDS, AND DISPUTES 7.1. In accordance with the Federal Competition and Consumer Protection Act (FCCPA), you have rights regarding goods that are defective, not as described, or not fit for purpose. 7.2. The procedure for returning an item, eligibility for a refund, and the applicable timelines are explicitly governed by our Return and Refund Policy, which is a binding part of this agreement. 7.3. Should a dispute arise between you and a Vendor that cannot be resolved amicably, you agree to follow the process outlined in our Dispute Resolution Policy. ARTICLE 8: LIMITATION OF LIABILITY 8.1. To the fullest extent permitted by law, GOODEALS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of the Platform or the purchase of Goods from a Vendor. 8.2. GOODEALS's total liability in any matter arising out of or related to these Buyer Terms is limited to the amount you paid for the specific Good(s) giving rise to the claim. ARTICLE 9: GOVERNING LAW AND JURISDICTION 9.1. These Buyer Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. By completing a purchase on the GOODEALS Platform, you affirm that you have read, understood, and agreed to be bound by these Buyer Terms and Conditions.