General Terms of Service
Buyer
The master agreement governing platform access, acceptable conduct, and dispute handling for all users.
Effective 05 August 2026
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Legal & Compliance
GOODEALS Policy Hub
Every policy, agreement, and operational rule in one place. Select your audience to see the contracts that apply to you.
Need a PDF copy?
Use the export button inside each document to download, or email legal@goodeals.com.ng for a countersigned version.
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Contracts that protect you when ordering, paying, receiving deliveries, or requesting returns.
Platform-wide policies
Applies to everyone interacting with GOODEALS—visitors, registered buyers, vendors, affiliates, and administrators.
Privacy Policy
Buyer
Explains how GOODEALS collects, processes, and protects personal data in line with the Nigeria Data Protection Act.
Effective 05 August 2026
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Cookie Policy
Buyer
Details the cookies and similar technologies used on the platform and how visitors can manage preferences.
Effective 05 August 2026
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Acceptable Use Policy
Buyer
Defines prohibited activities, security expectations, and enforcement actions that apply to every GOODEALS account.
Effective 05 August 2026
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Intellectual Property Policy
Buyer
Outlines how we protect IP rights, handle takedown requests, and manage counterfeit escalations.
Effective 05 August 2026
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Buyer obligations
Contracts governing shopping, returns, cancellations, and dispute resolution for GOODEALS buyers.
Buyer Terms & Conditions
Buyer
Buyer-specific obligations covering ordering, payments, returns, dispute escalation, and account conduct.
Effective 05 August 2026
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Return & Refund Policy
Buyer
Sets expectations for eligible returns, timelines, and resolution pathways for buyers and vendors.
Effective 05 August 2026
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Shipping & Delivery Policy
Buyer
Explains how orders are fulfilled, delivery timelines, and responsibilities once parcels are dispatched.
Effective 05 August 2026
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Dispute Resolution Policy
Buyer
Provides the escalation ladder for order, payout, and IP disputes, including mediation steps and timelines.
Effective 05 August 2026
View documentv2.1.0