IN THE MATTER OF INTELLECTUAL PROPERTY RIGHTS ON THE GOODEALS E-COMMERCE PLATFORM
INTELLECTUAL PROPERTY POLICY
Version: 2.0.0 | Effective Date: 05 August 2026
ARTICLE 1: STATEMENT OF PRINCIPLE
1.1. GOODEALS ("GOODEALS," "we," "us") respects the intellectual property rights of others and demands that all Users of our platform ("Platform") do the same.
1.2. The unauthorized use of third-party trademarks or copyrighted material is a serious violation of our policies and the laws of the Federal Republic of Nigeria.
1.3. This Policy provides the official procedure for intellectual property rights holders ("Rights Holders") to report alleged infringements and for GOODEALS to address such claims. This Policy is an integral part of our Acceptable Use Policy and Vendor Agreement.
ARTICLE 2: PROHIBITED ACTIVITIES
2.1. It is strictly forbidden for any User, particularly Vendors, to list, promote, or sell any item that infringes upon the copyright or trademark of a third party.
2.2. This prohibition explicitly includes, but is not limited to: a. Counterfeit Goods: Products that are unauthorized copies, replicas, or imitations of authentic products. b. Copyright Infringement: The unauthorized use of copyrighted content, such as images, text, or branding, in product listings and descriptions.
ARTICLE 3: PROCEDURE FOR REPORTING INFRINGEMENT
To ensure the validity and efficiency of a claim, all reports of infringement must adhere to the following procedure.
3.1. Notice of Infringement: If you are a Rights Holder or an agent authorized to act on their behalf, you must submit a formal "Notice of Infringement" to our legal compliance team.
3.2. The Notice must be sent via email to: legal@goodeals.com.ng
3.3. The Notice must be a formal written communication and must include the following information in its entirety: a. The full legal name and contact information (address, telephone number, and email address) of the Rights Holder. b. A clear identification of the intellectual property that is claimed to be infringed (e.g., trademark name and registration number; a description of the copyrighted work). c. A specific and direct URL link to each product listing on the GOODEALS platform that is alleged to be infringing. General complaints or links to a vendor's entire store are not acceptable. d. A statement declaring that you have a good faith belief that the use of the material in the manner complained of is not authorized by the Rights Holder, its agent, or the law. e. A statement, made under penalty of perjury, that the information in your Notice is accurate and that you are the Rights Holder or are authorized to act on their behalf.
ARTICLE 4: GOODEALS'S ACTION UPON RECEIPT OF NOTICE
4.1. Upon receipt of a valid and complete Notice of Infringement, GOODEALS will act expeditiously.
4.2. Takedown: We will promptly remove or disable access to the product listing(s) identified in the Notice.
4.3. Notification to Vendor: We will formally notify the accused Vendor of the takedown action and provide them with a copy of the Notice of Infringement.
ARTICLE 4A: COUNTER-NOTICE AND RESTORATION
4A.1. A takedown under Article 4 is an interim measure taken on an untested allegation. A Vendor who believes a listing was removed in error may submit a Counter-Notice to legal@goodeals.com.ng within fourteen (14) days of being notified.
4A.2. The Counter-Notice must identify the listing removed, explain why the Vendor believes the material is not infringing — for example that they are the rights holder, an authorised distributor, or that the goods are genuine — and attach any supporting evidence such as invoices, authorisation letters, or licences.
4A.3. On receipt we will send a copy to the Rights Holder and consider both sides. Where the Counter-Notice is substantiated and the Rights Holder does not, within fourteen (14) days, produce further evidence or notify us that it has commenced proceedings, we will restore the listing.
4A.4. A notice withdrawn or successfully answered by Counter-Notice does not count as a valid Notice for the purposes of Article 5.
4A.5. Abusive notices. Submitting a Notice of Infringement in bad faith — to suppress a legitimate competitor or over goods the sender has no rights in — is a breach of our Acceptable Use Policy. We may reject future notices from a sender who does so and may restore affected listings.
ARTICLE 5: REPEAT INFRINGER POLICY
5.1. GOODEALS operates on a "three-strikes" basis for intellectual property infringement.
5.2. A Vendor who is the subject of three (3) separate and valid Notices of Infringement will be deemed a Repeat Infringer. A Notice is "valid" for this purpose only if it complies with Article 3.3 and has not been withdrawn or successfully answered under Article 4A.
5.3. The account of any Vendor classified as a Repeat Infringer will be subject to permanent suspension and termination from the GOODEALS platform. Before terminating on this ground we will notify the Vendor, identify the three Notices relied on, and allow fourteen (14) days for representations. Termination on this ground does not extinguish settled proceeds already owed to the Vendor, which are dealt with under Article 5.3 of the Product Listing Policy.
ARTICLE 6: DISCLAIMER
6.1. GOODEALS is not a judicial body and cannot adjudicate complex legal disputes between third parties. Our role is to act upon valid notices as described in this Policy.
6.2. The final resolution of a dispute may require the Parties to seek resolution before a court of competent jurisdiction.
This policy is instituted to uphold the law and maintain the integrity of the GOODEALS marketplace.